Experience is the heart and driving economic force of our special segment of the hospitality and tourism industry. If we can all agree on this statement, in some form, our success should be based on the ability to expand and elevate the experience of guests as they start the research and booking process, through their […]
Elevating the Guest Experience in 2023 Read More »
On May 11, 2022, Airbnb announced its latest updates to the platform, promising “a new Airbnb for a new world of travel.” The updates noted in the Airbnb 2022 Summer Release allow users to discover millions of new listings, split trips between locations, and offer what Airbnb refers to as “the most comprehensive protection in
Musings on the Airbnb 2022 Summer Release Read More »
It’s a common trend in our industry that the overarching macro news obscures counter trends among niches or segments of the larger picture. While it has been difficult to ignore the tell-tale signs of a red-hot real estate market during Covid times, there are critical nuances that require interpretation in the Inn and Bed and
State of the Innkeeping Industry Read More »
The Innkeeping world has lost one of its pioneering members with the passing of Bill Oates on Monday, November 22. Bill’s influence on the industry is immeasurable, and his legacy is carried on by industry professionals, consultants, brokers, and the countless Innkeepers who were his colleagues and close friends. I had the great pleasure of
Lessons from a Life Spent with Inn Guru Bill Oates Read More »
The two questions most resounding in my life since late last year: Where have you been? And what do you envision for the future of The B&B Team®? From a distance, the first question can be answered plainly. I have not sat still over the course of the pandemic. In fact, even before I took
The Future of the Innkeeping Trade Read More »
In the beginning of the twentieth century America started to dream of independent travel in the automobile. Anyone who could afford a car could also afford leisure travel. Mr. Ford made the affordability more accessible. Family vacations on the open roads expanded tourism to become the nation’s largest industry. The automobile became a symbol of
Have you been rethinking your guest experience during these troubled times? It is and always has been the mantra,’ put your guests’ needs and wants first’. Now more than ever. There is a new wave of customer. Someone who is more cautious, more discerning in their choices, especially when travelling. But they are willing
Rethinking Your Guest Experience Read More »
We all want to be recognized for who we are. Blogging for your bed and breakfast helps you to be seen and heard out there in the internet ether. “As a small business, your content strategy is the key to getting yourself seen. It drives traffic to your site, increases conversions, and strengthens your brand.”
Blogging to Be Seen and Heard for Your Bed and Breakfast Read More »
“At the speed of walking the human body is at its most comprehending state. Sight, smell, hearing, feeling of our physical environment. All are functioning at the most natural intensity.” This is a quote from a short composition my father-in-law, J. Robert Wolf wrote many years ago. It started with a walk he took around
Innovative. One definition is originality. Survival. One definition is persistence. Innkeepers who have embraced a survival mode and been persistent and innovative. We applaud you all! I will proceed to feature a few Inns that are examples of innovative innkeepers during the COVID-19 epidemic. Inn at Pleasant Lake, New Hampshire. Here is a clip from
Innovative Innkeepers During the COVID-19 Epidemic Read More »
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