Lodging Industry Experts
Over the last 30+ years, we have worked with almost every expert in the lodging industry. Below are links to our recommended resources.
Lodging Industry Referrals
The following professionals are people we are familiar with and who have some (or a great deal) of experience with the hospitality industry. We provide their names as a professional resources, people you can tap for their expertise. The B&B Team® receives no compensation from any of these professionals, nor do we specifically endorse them above all others. Please get in touch with them directly for assistance.
Aspiring Innkeeper Seminars:
Obviously, we think we’re the best! There are some other good seminars out there, but some are less than helpful. Bed & Breakfast associations often offer brief one-day classes, limited in scope, but good to get a taste of what’s involved. We recommend that serious aspiring Innkeepers follow up to our seminar offerings with the Future Innkeeper Hands-On Workshop offered by our industry affiliate Linda Hayes of ijk partners.
- Eben Viens, David Hiler, Julie Pankey
Better Way To Learn Innkeeping™
The B&B Team®
www.bbteam.com - Linda Hayes
The Future Innkeeper Hands-On Workshop
ijk partners
www.ijkpartners.com/
Insurance:
Insurance is critical. It can also vary considerably in price and coverage. These folks understand the unique lodging industry, but so do other agencies as well. Ask for qualifications, experience, and references.
- Leavitt Recreation & Hospitality Insurance
Mitch Pies
800-525-2060 x8164
mitch-pies@leavitt.com
www.lodgeandinninsurance.com - Clark Insurance
Joan Hopkins
207-523-2285
Joan.Hopkins@marshmma.com
www.clarkinsurance.com
Innkeeping Consultants:
Many of us consultants can offer a range of services, depending on your need, time frame, and pocketbook. Sometimes just “meshing” with the personality of your consultant is important. Everyone here knows what they are talking about.
- The B&B Team®, Inn Partners LLC
Eben Viens
802-257-2360
eben@bbteam.com
www.bbteam.com - The B&B Team®, Inn Partners LLC
David Hiler
802-380-1489
david@bbteam.com
www.bbteam.com - The B&B Team®, Bushnell & Bushnell Service, Inc.
Marilyn Bushnell
410-973-6296
marilyn@bbteam.com
www.marilynbushnell.com - The B&B Team®, JM Pankey Partners, LLC
Julie Pankey
207-604-0712
julie@bbteam.com
www.jmpankey.com - The B&B Team®, Kim Williams
479-253-4444
kim@bbteam.com
www.lodgingsalesbykim.com
Inspectors:
Building inspectors are increasingly regulated and licensed in some states. Historical buildings or commercial structures have unique needs. When buying or considering selling, a good inspection is worth money in the bank.
Call for Inspectors in your area.
Online Services:
Different companies offer different services, whether for website design, SEO, online reservation systems, or something else. Some are great at one thing, and someone else is better at another. All of these folks understand the needs of the unique lodging industry. Others do, too. But ask!
Booking Engine / PMS:
- ThinkReservations
877-736-4195
www.thinkreservations.com - Resnexus
385-218-2637
www.resnexus.com
Website Design, Digital Marketing:
- Acorn Internet Services
Lisa Kolb
877-226-7699
www.acorn-is.com - InsideOut Solutions
Pat McCauley
800-500-8401
www.insideout.com - Logan Marketing
Jeff Logan
206-316-9491
www.loganmarketing.com - Maia Internet Consulting
Liz Hamilton
720-266-8384
https://www.maiainternetconsulting.com/ - Cloudbeds
Adam Harris
858-345-5316
www.cloudbeds.com - Odysys
Kent Schnepp
541-639-3175
www.odysys.com - BNB Websites
www.bnbwebsites.com - Q4Launch
Nancy Connolly
843-936-0514
www.q4launch.com - Wowi Zowi
Roby and Carolyn La Porte
949-369-1270
www.wowizowi.com
Digital Guidebooks:
- Frictionless Guest App
Steve Short
888-827-0635 x103
https://www.frictionlessguest.com/ - TouchStay
https://touchstay.com/
Yield Management, Dynamic Pricing:
- Connor Langton
732-272-6094
Connor@hotelsbynorth.com
https://www.hotelsbynorth.com/ - TakeUp
Tim Kolman
651-592-0631
www.takeup.ai
Credit Card Processors:
A confusing area of expertise and one that is necessary for all innkeepers.
- Casablanca Payments
Wynn Salisch
203-253-7259
www.casablanca-ventures.com - Wise Merchant Processing
Tom Weiskotten
518-570-2097
www.tom-weiskotten.net
Lenders:
All of these lenders can handle small lodging loans. But loan situations are unique: to the property and the buyer/borrower. Not all of these lenders can do the same thing for you. Call our team to discuss possible lenders based upon your area of interest.
- Commercial Capital Network
Rick Newman
Canadensis, PA
609-759-1050
innfinancing.com
Internships:
When you want to try the business on for size, please feel free to contact us for opportunities near you.
Linens, Towels, and Guest Room Amenities:
Proven sources for all bedding, towels, soaps and shampoos, ceramics and promotional items.
- Comphy Co.: Linens, pillows, bedding, and decorative items for the guest room and the spa.
- Deneen Pottery: The best and most famous ceramics in the industry.
- Greenwich Bay Trading Co.: Branded amenities for your guest room and retail areas.
- Gilchrist and Soames: Linens, Towels, Robes, Soaps, shampoos and luxury amenities for the bath.
- Innstyle: The source for innkeeper supplies from A-Z
- Rocky Mountain Body Works and Co: Custom-made soaps and more.
- The Turkish Towel Company: The finest Turkish cotton towels and robes.
- Emily Hochberg Luxury Hospitality: Purveyors of luxury linens and amenities for the hospitality industry.
Photographers:
Professionals in our industry who will capture your inn with your guests in mind.
- Jumping Rocks Photography
Matthew Lovette and Mark Smith
215-985-3277
www.jumpingrocks.com - Christian Giannelli Photography
Christian Giannelli
267-221-7719
www.christiangiannelli.com - Elizabeth Campbell Photography
Beth Campbell
802-989-8619
elizabethcampbellphotography.com - MidAtlantic Photographic
Robin Sommers
410-893-3620
www.midatlanticphotographic.com - Unique Angles Photography
Marcus Berg
503-576-9427
www.uniqueanglesphoto.com - Fair Haven Photographs
Joanne Pearson
508-303-0108
www.joannepearson.com
Public Relations and Branding:
Professionals at “getting the word out.”
- Maynely Marketing
Marti Mayne
207-846-6331
www.maynelymarketing.com