As innkeepers we always provide service with a smile, right? In The B&B Team’s Aspiring Innkeepers Seminars we spend a good deal of time discussing service. We ask our attendees questions like… Is the customer always right? After some discussion, our response is NO, the customer is not always right. Thankfully that rude and offensive guest […]
Service with a Smile ;>} Read More »
One of the things we at The B&B Team enjoy most in our work is introducing enthusiastic aspiring innkeepers to the myriad aspects of this wonderful lifestyle and business. This past weekend we had a terrific group that came from as far away as Arizona and as close as a couple of miles from Iris Inn
Aspiring Innkeeper Seminar at Iris Inn is a Hit! Read More »
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