Experience is the heart and driving economic force of our special segment of the hospitality and tourism industry. If we can all agree on this statement, in some form, our success should be based on the ability to expand and elevate the experience of guests as they start the research and booking process, through their […]
Elevating the Guest Experience in 2023 Read More »
The Innkeeping world has lost one of its pioneering members with the passing of Bill Oates on Monday, November 22. Bill’s influence on the industry is immeasurable, and his legacy is carried on by industry professionals, consultants, brokers, and the countless Innkeepers who were his colleagues and close friends. I had the great pleasure of
Lessons from a Life Spent with Inn Guru Bill Oates Read More »
Today you must offer something beyond a standard bed and a breakfast experience if you want to succeed in today’s hospitality sphere. It is not good enough to just survive with average. To be successful and stay successful, you must strive for excellence. Remember how awful it was getting that C- in chemistry in high
Are You Just a Bed and Breakfast? Read More »
B&Bs have been offering packages for decades. It can be an important and profitable part of your brand. Packages should be creative and compelling. An enticing activity, adventure or learning experience. Something guests can write home about, so to speak. Airbnb has just launched their ‘Creative Class Month’. “Learn from the pros in one-time only
Get Creative with Your B&B Packages Read More »
All of us at The B&B Team often talk about the importance of good architectural photography for your website in our Better Way to Learn Innkeeping Seminars. We mention that we like to see good photos of breakfasts on websites. We say, ‘It is half of who you are, bed and breakfast. Show us what
Focus on Comfort for Your Guests Read More »
‘What’s the buzz? Tell me what’s happening’ There is always a buzz about what’s new and trending in the hospitality business. Here are 5 hospitality trends positively impacting the hospitality industry. 5 trends that have been around for awhile that are not going away. 5 trends that are increasing in popularity and importance. 5 hospitality
5 Hospitality Trends-Looking Forward Read More »
Remember this catchphrase from TV’s The Brady Bunch? “Marsha, Marsha, Marsha”. Her sister Jan thought she got all the attention. Today it’s millennials, millennials, millennials, its’ all about millennials! What do millennials want? How much attention should we give them? One thing for sure, we must pay attention to them as active consumers with disposable
What do Millennials Want? Read More »
Wellness tourism is a 500-billion-dollar segment of the travel industry. Looks like something innkeepers should consider integrating into their business plan. Don’t leave a piece of that 500-billion-dollar pie on the plate! AIHP Knowledge Sharing Summit and Marketplace, day two. I attended Julie Pankey’s session, Top Trends in Wellness Tourism, The Guest Experience. After many
Wellness Tourism-Growing Trends Read More »
Online marketing made simple? I think this is an oxymoron (a figure of speech in which apparently contradictory terms appear in conjunction). Any moron knows online marketing/social media is NOT simple, but I got your attention, right? In a recent article by Steve Olenski in Marketing Insider Group, ‘4 Online Marketing Tips That May Sound
Online Marketing Made Simple Read More »
As the year winds to a close I thought I would compile a recap of top 10 lodging trends 2017. Some of these come from blogs I have written this year and others from a quick Google search of hotel/lodging trend articles. 1. In-room technology. The two items that stood out were: High-definition flat screen
Recap of Top 10 Lodging Trends 2017 Read More »
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