Here in Kennebunkport we have a local family owned restaurant Alisson’s that runs a great business and has been doing it for about 30 years. When we have our Aspiring Innkeeper Seminars here in the Port we always treat our attendees to dinner on Friday to kick off our seminar. Alisson’s serves the locals and […]
Travel Packaging-Wrap Up What You Do Best Read More »
A big thank you to the inns that are participating in the “Bnb’s for Vets” program and other recognition programs and offers to the heroes of our servicemen and women.
A Veteran’s Boat-Load of Thank You’s to Caring Innkeepers Read More »
by Janet Wolf of The B&B Team We were very fortunate in our innkeeping career to have had wonderful housekeepers who always went above and beyond their job description. One in particular stands out. She once told me that she would stand at the doorway of a room after she was finished cleaning and ‘critique’
Guest Room Staging, The Innkeeper’s Art Read More »
From a quaint New England village to an island paradise in Hawaii, all of the inns in the small lodging industry have great locations to share with guests. Some locations are well known to the world, while others are unique and extraordinary but have less world wide appeal. One destination that fits this definition has
Whatever business you are in, if you’re self employed there are two stages of work. We work “in” our business, and we work “on” it. There’s a big difference. Most of us believe we are pretty good at what we do. We provide good service, good follow up, and a good customer (guest) experience. And
Track Hospitality Trends Read More »
As an innkeeper and homemaker I have always been baffled by the mattress industry. Did you ever have a mattress salesperson give you a straight answer? The more you shopped, the more confused you got. Recently Rick and I ventured out to buy a new mattress. Just by chance we stopped in at America’s Mattress
Mystery of Mattresses Uncovered Read More »
On a flight to visit an inn this past week, I was reading an article in the USA Today (June 1) containing some interesting information about the big guys…the hotels…with information that also applies to the B and B industry. In his article “Hotels try to woo leisure travelers” Roger Yu relates some concepts of the
Do You Know What the B&B Industry’s Competition is Doing? Read More »
Check out the statistics: – 32% of all Internet activity is made up of Video – Consumers prefer video 6 to 1 over text – Facebook video viewers are up 2000% in the last year – It was discovered by Forrester Research that videos increase Search Engine Optimization on Google’s (and other search engine’s) algorithms by
We are a Visual Society…and Your B&B Can Exploit it! Read More »
I subscribe to piles of blogs and newsletters about marketing and advertising, social media, hospitality, demographics, and trends that affect all of the above. Some of these are pretty esoteric, and some are very down-to-earth practical. One of our jobs at The B&B Team® is to weave the mass of information together and make at
We’re Stuck with Social Media: Capitalize On It! Read More »
I recently read a great article written for Eco Salon, an on-line lifestyle blog featuring eco-friendly advice, entitled Trend on the Wane: Hotel Toiletries. The author, Kim Darby states that: "Luxury in the past has implied waste, but increasingly, luxury is being defined as what is most comfortable and thoughtful, not disposable. I find it refreshing that luxury can now
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