Inn Consultants and Brokers Since 1993

The B&B Team
Idyllic Inn Setting

We are experienced speakers who have presented on a range of innkeeping related topics at the state, regional, and national level. We gather and analyze research for the Innkeeping industry and welcome the opportunity to share it with others. Contact Us

Posts Tagged ‘guest experience’

Rethinking Your Guest Experience

August 13th, 2020 by Eben Viens

  Have you been rethinking your guest experience during these troubled times? It is and always has been the mantra,’ put your guests’ needs and wants first’. Now more than ever. There is a new wave of customer. Someone who is more cautious, more discerning in their choices, especially when travelling. But they are willing […]

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