Inn Consultants and Brokers Since 1993

Rick Wolf and Peter Scherman (that’s Rick on the left and Peter on the right) are both experienced speakers who have presented on a range of innkeeping related topics at the state, regional, and national level. They gather and analyze research for the Innkeeping industry and welcome the opportunity to share it with others. Contact Us

The B&B Team

Posts Tagged ‘Hermann Hill Inn’

Innkeeper Hospitality Items

July 8th, 2014 by Janet Wolf


Innkeeper hospitality items, cheese board and knife.

Cheese Board and Knife with your Inn’s Logo

Most thoughtful innkeepers have innkeeper hospitality items on hand for emergencies, for guest (and innkeepers) convenience or to sell in their gift shop. “If one guest asks for something, you know more will.” Quote from a very wise innkeeper, Terry Hammer of the Hermann Hill Inn, MO.  A cheese board was placed in every guest room at Hermann Hill after one guest requested one. Now is that thoughtful, you bet.

Budget Travel always has fun and interesting articles. Here’s a good one with The B&B Team’s spin.

8 Nifty Little Items You Never Pack…But Should.

The spin…8 nifty little items innkeepers should consider having on hand because your guests don’t pack them.

Here is Budget Travels list.

#1 Power Strip.  All your guest rooms have them, right? May be wise to stock a few extras.  Belkin Mini Surge Protector with USB Charger is only $12.

Innkeeper hospitality item, Belkin surge protector

Belkin Mini Surge Protector with USB charger

#2 Bandanna. Don’t quite get the reason for this item. But you never know when one of your cowboy or biker guests may have left theirs at home!


Budget Travel

Bandanna. A quirky and statement making fashion item.

#3 Duct Tape. I know innkeepers have this on hand for quick repairs. The colored and designer selections are fun. Go for it. (maybe you can get some with your logo?) Hey, why not.

Duct tape

Zebra Printed Designer Duct Tape

#4 Travel Mug. I know some innkeepers that have logoed ones.  Great idea and eco-friendly. dnj Specialties have a variety. You can even see how your logo will appear. Fun.

Travel mug dnj logo

#5 Moist Towelettes. Great for guests going on day trips, picnics, boat excursions, you name it. The Shout Wipes for stain protection are also good.

#6 Silicone Travel Bottles. TSA-approved mini bottles. These are the best, they don’t leak and oh so easy to squeeze!

innkeeper hospitality

Silicone Travel Bottles-TSA approved

#7 Safety Pins.  A no brainer. Gotta have these.


innkeeper hospitality item Baggu tote

Baggu Reusable Tote

#8 Tote Bag. Great to logo also. Shown here is a Baggu resusable bag. Guests take it home and reuse it at the grocery store. Have logo, will travel. Baggu will screen print your logo.

Thoughtful Innkeeper hospitality items to have on hand. The list could be endless. Find your own signature item and promote it.  Hope this has provided some thoughtful suggestions.

Thanks for Listening,

Janet Wolf


Spring Break 2014

March 4th, 2014 by Janet Wolf

Hidden BeautySpring break 2014 is almost here. Kids may be planning trips to warmer climes but what about your stressed and time deprived adult guests? They need their own spring break 2014 and what better place than at your Inn.

Most of us (The B&B Team included!) have had a really long and more trying then usual winter. Before that first crocus pops through the snow let your loyal return and potential new guests know what you have in store for them. Don’t wait too long. Most folks I know are craving warmer weather and will want to plan something NOW to look forward to.

Here is what the Hermann Hill Inn in Hermann Missouri has proposed.

“The spring season is upon us, and our guests tell us it’s a perfect time to reconnect with each other and all that Hermann Hill has to offer. We always strive to provide our guests the amenities to create lasting memories. We love to hear from our guests about their experiences while staying at Hermann Hill and want to help create these memories for all guests! In 2014 we are asking guests to tell us the things they did while staying at Hermann Hill and the memorable times they shared together! We plan to share these moments with all of our guests in hopes of creating new memories that can be enjoyed together for years to come. Each month in 2014 we will choose two winners to win a $100 gift certificate.”

One of the many 'cacooning amenities at Hermann Hill Inn

One of the many spring break 2014 amenities at Hermann Hill Inn

This offering by the Hermann Hill Inn is a year long, ongoing special  But… I just saw it on their most recent blog posting. They make it current by posting the most recent winners comments. These comments are current, real, first hand experiences. Reading them makes the experience come to life and encourages readers to book and make their own memories. Brilliant!

Inn at English Meadows private bungalow

Private bungalow at the Inn at English Meadows.

Most Inns have romance packages that may include spa treatments, gift certificates for dinner, breakfast in bed and chocolates, flowers. The list goes on. Whether they are packaged together or add-ons, these offerings are great. They are expected at a B&B. But did you notice that Hermann Hill wasn’t offering anything more than what they give their guests 24/7, 365 days. Which is pretty fabulous by the way! What they are offering is the opportunity to win a $100 gift certificate that will give the guests an incentive to return and the Inn a return visit. Again, brilliant.

Brampton Inn

Brampton Inn Maryland. Private cottage oasis.

This kind of incentive package can be enjoyed any time of year. Stay in, reconnect and rejuvenate, get out for a bit then back to the cocoon. So anytime of year may be the perfect time but… spring is upon us. So get your word out now. You have great rooms, great breakfasts, luxury amenities, interesting things to do in your area. So many reasons to stay and take that B&B Spring Break 2014.

Thanks for Listening,

Janet Wolf