Posts Tagged ‘hospitality’
September 3rd, 2012 by Scott Bushnell
Mark Orwoll, International Editor of Travel + Leisure was interviewed this morning by CBS Morning Show who spoke to the hidden fees that surprise hotel travelers…and often cause that debate with the hotel front clerk that is uncomfortable for the guest and annoying for the clerk. According to Mr. Orwoll, and due to the economy slump starting […]
February 28th, 2012 by Scott Bushnell
Marilyn and I had the good fortune this past weekend to work with 9 excited aspiring innkeepers at our A Better Way to Learn InnkeepingTM seminar held at the Wayside Inn B&B in Ellicott City, Maryland. What a great group! We laughed and networked with Bill and Charlotte Schmickle of the Flag House in Annapolis but […]
May 11th, 2011 by Eben Viens
Ahh…the simple life of an innkeeper. Well maybe not so simple these days with social media, online reservations, website updating, conferences, webinars, the list goes on. So let me tell you a story of a couple of innkeepers of yore. Their names were Maryline White and Louise Shangle, partners in business and life. They owned […]
May 4th, 2011 by Eben Viens
We subscribe to a publication called Hotel Business. This and other sources are a great way to keep abreast of the hotel business, the trends, the predictions and in general what they are thinking. Some interesting observations recently came from the Luxury Management Executive Roundtable Series. This is a yearly gathering of big hitters including; […]
April 28th, 2011 by Scott Bushnell
Living Social and Groupon have offered an alternative avenue for filling off-season and mid-week rooms. But plan carefully. Here’s how…
October 26th, 2010 by Eben Viens
Here in Kennebunkport we have a local family owned restaurant Alisson’s that runs a great business and has been doing it for about 30 years. When we have our Aspiring Innkeeper Seminars here in the Port we always treat our attendees to dinner on Friday to kick off our seminar. Alisson’s serves the locals and […]
June 28th, 2010 by Eben Viens
As an innkeeper and homemaker I have always been baffled by the mattress industry. Did you ever have a mattress salesperson give you a straight answer? The more you shopped, the more confused you got. Recently Rick and I ventured out to buy a new mattress. Just by chance we stopped in at America’s Mattress […]
June 17th, 2010 by Rick Wolf
After Peter’s recent posting about the simple joys of sitting on the porch and the numerous comments it elicited, I thought I would share a brief ‘reading’ with you…one I wished I had written, but will be pleased to share with you instead. A couple of weeks ago, Jan and I went to the wedding […]
March 19th, 2010 by Rick Wolf
The enormously successful Innkeeping Conference finished last Thursday evening, but for The B&B Team, it finished Saturday evening after an extra day of meetings and a great night on the town in Austin. Sunday morning rose beautifully in the Hill Country of Texas and all seemed right for our trip home. Well, not so fast….the East Coast was […]
January 19th, 2010 by Eben Viens
Yes it is January and the snow may be flurrying in circles on the Jersey Shore’s boardwalks. But if you like the seashore at any time of the year, this may be a great time to visit. Fresh crisp air, a seagull’s cry and a cozy fire in a Victorian seaside bed and breakfast, sounds […]