Inn Consultants and Brokers Since 1993
We are experienced speakers who have presented on a range of innkeeping related topics at the state, regional, and national level. We gather and analyze research for the Innkeeping industry and welcome the opportunity to share it with others. Contact Us
June 27th, 2018 by Eben Viens
What story does your Inn tell? Or in the tried and true marketing term…what is your USP, unique selling proposition? Its’ all about defining who you are, what makes your product (your Inn) stand out above the ordinary. If someone asked you this moment to describe your USP, could you answer without hesitation? What unique […]
February 29th, 2016 by Eben Viens
When DID food become so photogenic? This question is in response to the most recent Bon Appetit issue with a great editorial by Adam Rapaport, Editor in Chief. It is their first ‘culture issue’. Cool. Wait, When Did Food Get So Cool? March 2016 His thoughts on the subject: Food has become a thing Not […]
April 9th, 2014 by Eben Viens
“The lobby sets the tone for the overall guest experience, whether it is tone color, décor or ambience. It is the first impression that guests pick up upon entering a property.”From an article in Global Traveler, April 2014 entitled, ‘Form, Function and Finesse’. Over the years The B&B Team has heard comments from innkeepers saying […]
October 14th, 2011 by Eben Viens
The focal point of a guest room is the bed. I have always proposed that the bed should be the utmost enticement for a weary traveller’s eyes, for it most likely is the first thing they see when entering the room. A major part of the experience you provide for your guest is the sleep experience. […]
