Inn Consultants and Brokers Since 1993

The B&B Team

Rick Wolf and Peter Scherman (that’s Rick on the left and Peter on the right) are both experienced speakers who have presented on a range of innkeeping related topics at the state, regional, and national level. They gather and analyze research for the Innkeeping industry and welcome the opportunity to share it with others. Contact Us

Posts Tagged ‘innkeepers’


2017 New Year’s Resolutions for Innkeepers

December 16th, 2016 by Janet Wolf

It is only mid December and I am writing about 2017 New Year’s resolutions. Why?  Didn’t your parents often advise you to ‘plan ahead’ or not to ‘short cut’ your homework? Just think of your homework as your ‘innwork’. I got some good tips from Sojern, a travel tech company. Some of the 7 resolutions this […]

2016 The Year of the Entrepreneur/Innkeeper

December 29th, 2015 by Janet Wolf

  The phone rings, and we answer… How may I help you? “Well…I would like some information on the So ‘n So Inn you have listed on The B&B Team website”. Thus the conversation starts and the journey begins. “For would-be entrepreneurs, sometimes the hardest part about starting a business is taking that first step.” […]

Out of the Box Ideas

September 18th, 2014 by Janet Wolf

  One of The B&B Team’s Pinterest boards is called ‘Think Out of the Box Ideas’. Subtitled, ‘Unique Decorating Random Pins That May Inspire’. I have so much fun with this, discovering fun DIY projects that I believe could add some fun conversational interest for your guests and for you, the innkeeper. Some of the ideas […]

Procrastination Is Costly

September 27th, 2013 by Janet Wolf

So…Just Do It! Thank you Nike for telling us over and over to get off our butts. Procrastination is costly, in life and especially  in business. You plan on upgrading your decor, your website is dullsville and the word tired comes to mind. I hope this is not you, but just in case… Procrastination stops […]

PAII Innkeeping Conference and Trade Show of Shows

January 21st, 2013 by Janet Wolf

Whether this is your first PAII conference or your umpteenth, the upcoming 2013 conference in Las Vegas promises to be be quite entertaining. I know that Jay Karen and the entire staff are gearing up and making last minute plans. Take a look, here they are looking so cool, ready to take over Vegas. There […]

Girls Getaway Road Trips

July 10th, 2012 by Janet Wolf

“Friends meeting friends in places where none of you live.” This is a Nora Ephron quote I wrote down a few years ago thinking I may use it one day in a blog. With her unfortunate and untimely passing last month this quote came to mind and I searched through my neatly organized desk drawer […]

Guest Complaints:Face to Face or Facebook

June 25th, 2012 by Janet Wolf

Remember William Buckley Jr., the conservative political commentator and author? He had a command for the English language unlike no other. Here is what he wrote in an essay about why people don’t complain face to face. “…we are all increasingly anxious in America to be unobtrusive, we are reluctant to make our voices heard, […]

L is for Les Clefs d’Or – Keys of Gold

April 25th, 2012 by Janet Wolf

The professional concierge organization, Les Clefs d’Or, has been around since 1929 and you may have known or guessed, was formed in France. The crossed golden keys a member earns is quite prestigious, there are only 650 in the United States and about 3500 worldwide. The organization is strictly a hotel service organization. Sorry, no […]

R is for Rates – To raise or not to raise, that is the question

March 5th, 2012 by Janet Wolf

When it comes to rates, to increase or not has always been a brooding question for innkeepers and a subject of much discussion, especially in tough economic times. In a recent PAII Forum thread the subject of raising rates was introduced and many innkeepers took the time to give their opinions and express their own […]

T is for Trust…Especially Between an Inn Seller and Buyer

January 11th, 2012 by Scott Bushnell

Just yesterday I received a call from an innkeeper with whom I have had a relationship who was considering selling his inn, a 7 room bed and breakfast inn in a nearby state.  Just what we do!  Thanks for the call!   We opened up a dialog about the inn, its size, its location, discussed the process, […]

B is for Fabulous Beds

October 14th, 2011 by Janet Wolf

The focal point of a guest room is the bed.  I have always proposed that the bed should be the utmost enticement for a weary traveller’s eyes, for it most likely is the first thing they see when entering the room. A major part of the experience you provide for your guest is the sleep experience. […]

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