Inn Consultants and Brokers Since 1993
We are experienced speakers who have presented on a range of innkeeping related topics at the state, regional, and national level. We gather and analyze research for the Innkeeping industry and welcome the opportunity to share it with others. Contact Us
September 3rd, 2012 by Scott Bushnell
Mark Orwoll, International Editor of Travel + Leisure was interviewed this morning by CBS Morning Show who spoke to the hidden fees that surprise hotel travelers…and often cause that debate with the hotel front clerk that is uncomfortable for the guest and annoying for the clerk. According to Mr. Orwoll, and due to the economy slump starting […]
March 5th, 2012 by Eben Viens
When it comes to rates, to increase or not has always been a brooding question for innkeepers and a subject of much discussion, especially in tough economic times. In a recent PAII Forum thread the subject of raising rates was introduced and many innkeepers took the time to give their opinions and express their own […]
October 14th, 2011 by Eben Viens
The focal point of a guest room is the bed. I have always proposed that the bed should be the utmost enticement for a weary traveller’s eyes, for it most likely is the first thing they see when entering the room. A major part of the experience you provide for your guest is the sleep experience. […]
April 28th, 2011 by Scott Bushnell
Living Social and Groupon have offered an alternative avenue for filling off-season and mid-week rooms. But plan carefully. Here’s how…
October 26th, 2010 by Eben Viens
Here in Kennebunkport we have a local family owned restaurant Alisson’s that runs a great business and has been doing it for about 30 years. When we have our Aspiring Innkeeper Seminars here in the Port we always treat our attendees to dinner on Friday to kick off our seminar. Alisson’s serves the locals and […]
April 26th, 2010 by Eben Viens
I recently read a great article written for Eco Salon, an on-line lifestyle blog featuring eco-friendly advice, entitled Trend on the Wane: Hotel Toiletries. The author, Kim Darby states that: "Luxury in the past has implied waste, but increasingly, luxury is being defined as what is most comfortable and thoughtful, not disposable. I find it refreshing that luxury can now […]
October 9th, 2009 by Eben Viens
Ken Burns most recent documentary series, National Parks-America’s Best Idea, is a brilliant assemblage of stories full of mystery, suspense and adventure, definitely not a tired travel log. In the last episode of the twelve part series that covers the years from 1945-1980, the focus is on the American tourist that is keen on getting […]
