In my consulting and real estate travels around the Mid-Atlantic region, I often pass by Dover Air Force Base in Delaware. Four times this week. I am often amazed by the size of the C-5A transports coming in and out of the base and look forward to driving right under the approach as the monster […]
Please Just Touch and Go … and an Innkeeper Request Read More »
I received a short message from Mary and Alan Duxbury at The Carlisle Housein Carlisle, PA., and Alan offers TEN time and effort-saving tips for innkeepers. Mary makes the best quiche in the world and I opted for a picture of the quiche instead of Alan (sorry, Alan!) Many of Alan’s tips involve technology and how its use can be
Technology for Inns … Tips for Making the Innkeeping Lifestyle a Bit Easier Read More »
Whatever business you are in, if you’re self employed there are two stages of work. We work “in” our business, and we work “on” it. There’s a big difference. Most of us believe we are pretty good at what we do. We provide good service, good follow up, and a good customer (guest) experience. And
Track Hospitality Trends Read More »
As an innkeeper and homemaker I have always been baffled by the mattress industry. Did you ever have a mattress salesperson give you a straight answer? The more you shopped, the more confused you got. Recently Rick and I ventured out to buy a new mattress. Just by chance we stopped in at America’s Mattress
Mystery of Mattresses Uncovered Read More »
After Peter’s recent posting about the simple joys of sitting on the porch and the numerous comments it elicited, I thought I would share a brief ‘reading’ with you…one I wished I had written, but will be pleased to share with you instead. A couple of weeks ago, Jan and I went to the wedding
On a flight to visit an inn this past week, I was reading an article in the USA Today (June 1) containing some interesting information about the big guys…the hotels…with information that also applies to the B and B industry. In his article “Hotels try to woo leisure travelers” Roger Yu relates some concepts of the
Do You Know What the B&B Industry’s Competition is Doing? Read More »
Every morning, spring, summer, fall, and winter, I sit on my front porch in my wicker rocker to drink my coffee. And every morning I take at least two photographs with the same settings of the same views. It’s kind of like an innkeeper recording the guests that pass through your doors. Now, you ask, what
The Joy of Porches and Guests Read More »
Check out the statistics: – 32% of all Internet activity is made up of Video – Consumers prefer video 6 to 1 over text – Facebook video viewers are up 2000% in the last year – It was discovered by Forrester Research that videos increase Search Engine Optimization on Google’s (and other search engine’s) algorithms by
We are a Visual Society…and Your B&B Can Exploit it! Read More »
I subscribe to piles of blogs and newsletters about marketing and advertising, social media, hospitality, demographics, and trends that affect all of the above. Some of these are pretty esoteric, and some are very down-to-earth practical. One of our jobs at The B&B Team® is to weave the mass of information together and make at
We’re Stuck with Social Media: Capitalize On It! Read More »
I recently read a great article written for Eco Salon, an on-line lifestyle blog featuring eco-friendly advice, entitled Trend on the Wane: Hotel Toiletries. The author, Kim Darby states that: "Luxury in the past has implied waste, but increasingly, luxury is being defined as what is most comfortable and thoughtful, not disposable. I find it refreshing that luxury can now
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