In other postings on The Innkeeper's Resource we often talk about tools like Google Alerts that can help you monitor your "social presence." We have a regular Google Alert for "The B&B Team." It lets us know if someone might be using our trademarked name, so we can address it, but the spinoff is that one […]
These are tough times, no doubt about it. They were tough for the lodging industry after 9/11, too, and the immediate response was to discount rooms in hopes of filling them. Back then it worked, sort of, but the long term consequence was a period of several years to rebuild ADR and RevPAR. So what's
Innkeeping Success Without Discounting Read More »
In the latest issue of Marketing Review from the Hospitality Sales and Marketing Association International (HSMAI) there's a great article by Marvin J. Cetron about the "Top 10 Travel Innovations of the Next 10 Years." Arthur Frommer's Budget Travel asked readers to pick their favorite travel innovations of the past decade while also peering into
Top Travel Innovations of the Past Decade Read More »
All four of The B&B Team (Peter and Peggy Scherman, Rick and Janet Wolf) had the pleasure of participating in the recent Select Registry Conference in Williamsburg, Virginia as vendors and speakers. Select Registry is an association of 400 of the top inns in North America known for their high quality, attention to detail, lofty standards,
News from the Select Registry Conference Read More »
We all get bombarded by "stuff" all day long: good stuff, bad stuff, funny and scary stuff, silly and sage. And it comes at us through lots of media: TV, radio, the Web, email, snail mail, billboards, etc. etc. We humans have an incredible power to sift through it all and glean what we want,
Advice from Jim Leahy Read More »
OK. So it takes me a while sometimes to get a new post written. But this one has been simmering for a month when Google Alerts first let me know about a GREAT posting by Oscar Meier. Oscar is a dog. A Weimaraner, to be exact. And he's written an article all about BLOGGING and WEB 2.0!!! So,
Learn to Blog from a Dog! Read More »
Amazing (and troubling) times we're in! My wife Janet and I've just returned from an extended road trip to visit clients and spent hour after hour in the car listening to the talking heads on Bloomberg Radio explaining the whats and whys of the past few weeks and the financial woes that now have circumnavigated the globe!
…the past few weeks………wow! Read More »
This week I had the opportunity to attend the 2nd Annual Hotel Sales Strategy Conference in Washington, DC hosted and presented by HSMAI, the Hospitality Sales and Marketing Association International, of which I am a member. There were fewer that 100 people representing some of the leading hotel and hospitality names in the industry as
Hospitality’s Common Challenges Read More »
As the debate rages on about social media and its impact (or not) on the hospitality industry, innkeepers wonder just what they have to do to stay competitive, especially in a tough economic environment. The topic often arises when The B&B Team addresses groups at the PAII Conference or the Mid-Atlantic Innkeeper's Conference or in
Bill Marriott’s Blog Read More »
In my last article I wrote about some of the top ten technology trends that Dave Berkus feels are shaping the future. Specifically I addressed the growing scope of the Internet, the "Paradise of Choice," and how the Internet has democratized search. There are some other great trends he points to. Berkus writes that "Increasing computer power
Dave Berkus’s Ten Trends in Technology, 2 Read More »
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