First and last, this is not about the silly rants from a known sit-com celebrity this past summer. What it is about is a gentleman from the Kennebunks who recently passed away, Hank Spaulding. Didn’t know him well, in fact, barely at all. I did however know of Hank and his wife through their local […]
What is it? More important, should you be doing it? I will attempt to decode some of the marketing jargon and bring the reality of yield management out of the airline and hotel realms to our neck of the hospitality business. One interesting fact I discovered was that yield management has only become a part
Y is for Yield Management Read More »
The focal point of a guest room is the bed. I have always proposed that the bed should be the utmost enticement for a weary traveller’s eyes, for it most likely is the first thing they see when entering the room. A major part of the experience you provide for your guest is the sleep experience.
B is for Fabulous Beds Read More »
Jay Karen’s Video Blog and the following posts on the PAII Forum got my brain a racin’. Like Jay we at The B&B Team visit many Inns and are also a witness to the good, the great and the not so terrific. On the subject of hangers let me first reveal a story from my
C is for Cost of Doing Business Read More »
The Lakehouse Inn & Winery in Geneva-on-the-Lake, Ohio is the subject of our second interview with innkeepers who have used Living Social or another of the social commerce sites available. The opportunity for innkeepers to take advantage of these sites to pump up the volume of their business in the off seasons have become more
Living Social Interview II Read More »
One of the joys of being part of The B&B Team is the opportunity we have to work with great Innkeepers at great Inns in great locations. Many of the locations are in well known ‘destination locations’ and some are in less known ‘undiscovered’ locales. Eastport, Maine is a small town on an island accessible by a causeway and
Eastport…Downeast Maine’s Must See Destination! Read More »
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